Privacy Policy

DeskEye respects the privacy of our users and is fully committed to protecting their personal data. This Privacy Policy explains how DeskEye handles the information about individuals, including personal data, in connection with the use of the DeskEye.in website and real-time tracking service that analyzes productivity (“Service”). Below, you can find detailed information about what information we collect about individuals, what we do with it, and how we process such information.

By accessing or using this website or our services, you agree to this privacy policy, cookie policy, terms of service, and other terms and policies published on our website. If you disagree with this privacy policy, you must leave this website and stop using our services.

Introduction

This Privacy Policy governs the processing of Personal Data of independent individual users of the DeskEye Service, visitors to the DeskEye website, as well as the processing of Personal Data by DeskEye on behalf of companies, organizations, institutions, groups of people, etc., that track time and productivity of their employees or other individuals within their DeskEye account group (“Client”) within the service.

In this Privacy Policy, the term “DeskEye” refers to Jindev Infotech; a company registered in India, registration number: 9936080599, address: 1/327, Ambika Purum, Rajdhani Marg, Shuklaganj,Gangaghat, UNNAO, Uttar Pradesh, 209861.

DeskEye acts as a data controller, setting the purpose and means of processing the following data:

  • Personal data of users who are themselves clients of DeskEye and send personal data directly to DeskEye. For example, a freelancer or another individual who registers with DeskEye on their own (create a DeskEye Free Trial account for their own use).
  • Personal data of individuals who have subscribed to commercial communications and other news and updates from DeskEye but are not registered users of the DeskEye service.

DeskEye acts as a data processor when DeskEye processes personal data transferred by the client to DeskEye.

DeskEye strictly does not share any personal data of its clients to anyone or the end users of clients. The data can only be shared with the authorised person with the legal guidelines.

DeskEye recommends Clients (employers) to silently install and use its services on devices in case of complete ownership of the devices or with the consent of the end-user.

Processing of Data on behalf of Clients by Deskeye as Data Processor

This section applies to DeskEye Clients who transfer the Personal Data of end-users of the service, such as the personal data of the Client’s employees, to DeskEye. With respect to such data, the Client establishes the purpose and means of processing Personal Data; therefore, the Client is the Data Controller.

DeskEye processes the Personal Data of end-users on behalf of the Client, and DeskEye only gets access to the data for the purpose of providing the services; therefore, DeskEye is the Data Processor.

If you, as a Data Subject, are an end-user of the DeskEye Service and your profile was created by your employer, the privacy policy of the Client (for example, your employer or other organization that created your account) on behalf of which we process the data will apply. This means that any inquiries, requests, objections, or complaints that you, as a Data Subject, may have in connection with the processing of Personal Data forming part of your DeskEye account must be addressed and resolved by the Client who is the Data Controller.

Details of Data Processing

  • When the Client creates accounts for end-users in its group, the Client transfers Personal Data of such end-users to DeskEye. Thus, the Client instructs DeskEye to process Personal Data in order to provide services to the Client in accordance with the agreement concluded between the Client and DeskEye.
  • For the avoidance of doubt, this privacy policy contains the Client’s complete and final instructions to DeskEye regarding the processing of personal data of end-users, and this privacy policy constitutes a binding data processing agreement.

Type of personal data and categories of Data Subjects

  • The categories of data subjects that will process their personal data on behalf of the Client include the Client’s employees, representatives, and other end-users who will be registered under the client’s group accounts. Information about these individuals may contain personal data, see paragraph 4.
  • The Client declares that it has obtained all necessary consents and/or relied on other appropriate legal bases to process the personal data of the end-users. The Client confirms that the end-users have been informed of the fact that their personal data is transferred to DeskEye as a processor.

Duration of the Data Processing

  • As long as DeskEye provides services to the Client and they have a valid DeskEye account, DeskEye will process the aforementioned data.
  • When an end-user account is deleted by the Client, DeskEye processes the data of the deleted accounts in the Client’s group for the statistical and analytical interests of the Client. However, such data can be deleted at any time at the request of the Client.
  • Upon termination of the contractual relationship between DeskEye and the Client, we may continue to store some Personal Data, but limited to the minimum required amount of data that may be necessary to comply with legal obligations, ensure a reliable backup system and resolve disputes between Client and DeskEye, if any, to prevent fraud and abuse, to enforce compliance with DeskEye agreements and / or safeguard the legitimate interests of DeskEye.
  • DeskEye will only share data with legal authorities as required in the event of any type of fraudulent conduct by Clients or end users.

Return and Deletion of data

  • Unless otherwise provided by applicable laws, DeskEye has no obligation to store the Client’s data after terminating the agreement with the Client and deleting the Client’s account and all accounts related to it.

  • According to the Client’s choice, DeskEye will delete or return all personal data to the Client after the end of the provision of services related to the processing and shall delete the existing copy, unless applicable laws require DeskEye to store such personal data.

Purposes and Grounds for Processing

DeskEye, as the controller, shall process your personal data in order to provide you with services, improve our services, resolve any service-related issues you may encounter, and ensure that you get the best possible customer experience.

DeskEye collects and processes your personal data, including but not limited to the following purposes:

  • Register your use of the service by creating your DeskEye account and providing you with the service;
    • Send you invoices and process payments for the services;
  • Personalize your use of the service when you set up your account;
  • Analyze your performance as a function of our service;
  • Communicate with you, inform you about DeskEye services, and provide you with any service-related support, answer your questions, and process your requests;
  • Improve the service or develop new features in the service;
  • Analysis and measurement to understand how our services are used. For example, we will analyze the data about your use of the service to optimize product design, generate reports and create statistics about the use of DeskEye services;
  • Provide you with personalized ads, promotions, and offers;

DeskEye collects and processes your personal data only if we have a legal basis. The legal basis for processing your personal data differs depending on the specific data group and its processing purpose. Please note that we may process the same personal data at the same time for multiple purposes, and each for multiple legal basis.

Contract: In most cases, the legal basis for processing your personal data is the contractual relationship between you as the User of Service and DeskEye, because we need certain information to conclude a contract and fulfill our obligations arising from this contract.

Legal Obligations: In some cases, DeskEye processes personal data in accordance with legal obligations imposed on us by applicable laws, such as financial and tax reporting obligations, or if we have to respond to legal proceedings.
Legitimate Interests: The processing of your Personal Data is necessary to comply with DeskEye’s legitimate interests, provided that such processing should not exceed your rights and freedoms. For example, we may process your data for marketing purposes based on our legitimate interests in developing and improving our business. Other legitimate interests include maintaining the service to meet the needs of our Users and Clients, advertising to make our service for users, detecting and preventing fraud, abuse, security and technical problems with the service, and enforcing legal claims, etc.

Consent: We will process some personal data based on your consent. This is information that we do not need to perform the contract, but you can voluntarily provide us with such information. By taking clear affirmative actions such as submitting your details to your DeskEye account, entering notes, entering your email address in the blog subscription field, and clicking the “Subscribe” button, you are agreeing to the processing of your respective personal data. Please note that you have the right to delete this information and withdraw your consent at any time.

Information we collect from Deskeye Users

When you use our service, DeskEye collects, generates, and receives information in a variety of ways. Some of this information constitutes personal data.

Information you provided when you create your account

As a user of the DeskEye service, you provide us with information containing your personal data. After registering and creating your profile, you provide us with the following information:

Full name
E-mail address
Password
Phone number
Payment Information

Information you provide by configuring your account

After configuring your DeskEye account settings, including performance tracking options, you provide us with the following information, which, along with other information, may contain personal data:

  • Location, time zone, start and end time of workday, work duration, start and stop time of work tracking, working days, tracking days, offline time input option, app names to be collected, option to hide owner and colleague information.

Information generated when using the service

Some information processed by DeskEye is created by you using the service, and this information may also contain personal data. When you use the service, DeskEye will record the following information:

  • IP address where you are logged in, browser type and browser software version, names of applications used, names of tasks to work on, websites visited, DeskEye client version, application path, start and end times of use, time taken for breaks, screenshots of your computer screen.

When you are only an end-user and not the Client of the service, the aforementioned information is provided to DeskEye by the Client (such as your employer).

Changes in Privacy Policy

  • DeskEye may amend this Privacy Policy from time to time, for example, in cases where we introduce new services or new features. Amendments to this Privacy Policy are effective and applied from the moment they are uploaded to this page.
  • Therefore, we recommend that you check this page from time to time. By continuing to use our Services or otherwise providing us with Personal Information following the amendment of this policy, you agree to the updated terms of the Privacy Policy.